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Acceptable use of this Website

These Terms explain how you may acceptably use this website (the Site).

References in these Terms to the Site relates to www.thepamperhouse.com and its associated social media platforms (including but not limited to Facebook and Instagram).

You should read this document carefully before using the Site.

By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

If you have any questions about the Site, please contact us by e-mail at [email protected].

Definitions

Content

means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

Online terms and conditions for the supply of goods

means the Terms and Conditions of Sale], which will apply to youordering goods using the Site;

Site

has the meaning given to it in clause 1;

Terms

means these terms and conditions of use as updated from time to time under clause 13;

Unwanted Submission

has the meaning given to it in clause 5;

we

means The Pamperhouse Limited, company registration number 09241519, with VAT registration number 197 2579 54 and the registered office of which is at Aldgate House, 1-4 Market Place, Hull, East Yorkshire, HU1 1RS and our shop is located at 39 Ladygate, Beverley, HU17 8BH (and us or our shall have the same meaning). and

you

means the person accessing or using the Site or its Content (and your shall have the same meaning).

  1. Acceptably Using the Site
     
    • The Site is for your personal, non-commercial use only. Its purpose is to provide you with knowledge about the goods and services offered by us. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.
    • You agree that you are solely responsible for:
      • all costs and expenses you may incur in relation to your use of the Site; and
      • keeping your password and other account details confidential.

    • The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

    • We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at [email protected].

    • As a condition of your use of the Site, you agree to comply with this policy and our Online terms and conditions for the supply of goods, where applicable.

    • We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

  2. Unacceptable use

    • As a condition of your use of the Site, you agree not to use the Site:
      • for any purpose that is unlawful under any applicable law or prohibited by this document;
      • to commit any act of fraud;
      • to distribute viruses or malware or other similar harmful software code;
      • for purposes of promoting unsolicited advertising or sending spam;
      • to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
      • in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
      • in any manner that harms minors;
      • to promote any unlawful activity;
      • to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
      • to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
      • to attempt to circumvent password or user authentication methods.

  3. Your privacy and personal information

    • Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with ourprivacy notice, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
       
    • Ourprivacy policy is available at www.thepamperhouse.com
  4. Ownership, use and intellectual property rights

    • The Site and all intellectual property rights in it including but not limited to any Content are owned by us and our licensors as applicable. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
       
    • Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

    • Trademarks: The Pamperhouse and associated “gift box” logo are our Other trademarks and trade names may also be used on the Site. The use of any trade marks on the Site is strictly prohibited unless you have our prior written permission.

  5. Submitting information to the Site

    • While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions.

    • We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.

  6. Bulletin boards, chat rooms and other interactive services

    • We may make bulletin boards, blogs, reviews or other communication services including links to our social media pages (Interactive Services) available on the Site.

    •  We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services.
    • We may remove or edit any Submission to any of ourInteractive Services whether they are moderated or not.

    • Any Submission you make must comply with our Submission standards set out in clause 7 below.
    • By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Site, and on any other websites operated by us, indefinitely.

  7. Submission standards

    • Any Submission you make to our Interactive Services and any other communication to users of our Site by you must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion.
    • In particular, any Submission or communication by you must be:
      • your own original work and lawfully submitted;
      • factually accurate or your own genuinely held belief;
      • provided with the necessary consent of any third party;
      • not defamatory or likely to give rise to an allegation of defamation;
      • not offensive, obscene, sexually explicit, discriminatory or deceptive; and
      • unlikely to cause offence, embarrassment or annoyance to others.

  8. Accuracy of information and availability of the Site
    • While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, wecannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

    • We may suspend or terminate operation of the Site at any time as we see fit.

    • Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

    • While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do wepromise the uninterrupted use by you of the Site.

  9. Hyperlinks and third party sites
     
    • The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

    • You may create a link to ourSite from another website without our prior written consent provided no such link:
      • creates a frame or any other browser or border environment around the content of our Site;
      • implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
      • displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
      • is placed on a website that itself breaches this Policy.
         
    • We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link. 

  10. Limitation on our liability

    • Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury caused by our negligence) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:
      • losses that:
        • were not foreseeable to you and us when these Terms were formed; or
        • that were not caused by any breach on our part;
      • business losses; and
      • losses to non-consumers. 

  11. Events beyond our control

    We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, disease, explosion or accident.

  12. Rights of third parties

    No one other than a party to these Terms has any right to enforce any of these Terms.

  13. Variation 

    No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 13. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

  14. Disputes
    • We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policywe may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other communication to users of ourSite by you to law enforcement authorities or take any action we consider necessary to remedy the breach.

    • Notwithstanding our rights under the above, we will try to resolve any disputes with you quickly and efficiently.

    • If you are unhappy with us please contact us as soon as possible.

    • If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction.

    • The law of England and Wales applies to these Terms.
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